03300 885 250

Technical Infrastructure Status

We believe in full transparency, everything you see here is 100% live.
RESOLVED
This announcement has been resolved, no further updates are expected.
Server Offline (ace)
This server is currently offline and is under investigation. Further information will follow as it becomes available. Thank you for your patience in this matter.
Updated by Ben H. on 5th Dec 2011 @ 16:21pm
Server Offline (ace)
High load on the database server had caused cPanel to see it as down and try to restart it, which it couldn't do because it was already running, and got into a loop of bringing the service up and down. We had to reboot the server to get out of the loop. It looks to be behaving itself after the reboot, and we're now checking the databases for errors.
Updated by Ben H. on 5th Dec 2011 @ 16:37pm
Server Offline (ace)
Database checks and the necessary repairs have now completed. The server should now be stable, but we'll be keeping a close eye on it.
Updated by Ben H. on 5th Dec 2011 @ 17:34pm