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Technical Infrastructure Status

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RESOLVED
This announcement has been resolved, no further updates are expected.
High Load (clapton)
This server is currently experiencing a high load which may be causing some issues with stability and access. The matter is currently under investigation and further information will follow as it becomes available. Thank you for your patience in this matter.
Updated by Karl B. on 1st May 2011 @ 10:17am
High Load (clapton)
We've been unable to stabilise the load on this server due to what has been found to be a hardware fault.

We're provisioning new hardware for this server and will update you shortly.

Best Regards,
Karl
Updated by Karl B. on 1st May 2011 @ 12:45pm
High Load (clapton)
This server is being taken offline to swap the RAID card which appears to have developed a fault.
Updated by Chris James on 1st May 2011 @ 13:01pm
High Load (clapton)
We're still replacing hardware components of this server and hope to get the server back online and stable soon.
Updated by Chris James on 1st May 2011 @ 15:06pm
High Load (clapton)
Work is still continuing on this.
Updated by Chris James on 1st May 2011 @ 16:34pm
High Load (clapton)
We have moved the drives to a different chassis and the server is back online but still quite sluggish.

Due to us already having replaced most hardware components on this we are now looking at migrating the data to a new machine.

Sites should be online at this time but may be a little slow.
Updated by Chris James on 1st May 2011 @ 18:36pm
High Load (clapton)
In a more positive update, it appears that the slowness after boot at the time of my last reply was due to the RAID array rebuilding and this causing overall speed to slow down. With this complete the server is much more responsive and behaving normally.

With this in mind, we are monitoring the server closely and may not need to migrate data to another new machine. However, just in case, we are prep'ing a new machine now so in the event things take a downward turn, we can progress with the migration straight away.

In summary, for the moment we're classing this as resolved but will continue to monitor it and update this announcement later once we know for sure.
Updated by Chris James on 1st May 2011 @ 18:45pm