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The server is currently offline and is facing what appears to be an apparent hardware issue. Our team of technicians and NOC staff are currently working to promptly resolve this issue. More details will be sent shortly. |
Updated by Alec B. on 9th Sep 2009 @ 00:55am |
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The server is now back online and we will be closely monitoring this server for the next 72 hours. |
Updated by Alec B. on 9th Sep 2009 @ 01:38am |
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Based upon the events of tonight, we will be migrating this machine to brand new hardware in the morning. We will keep all customers informed throughout the process and downtime will be only a few minutes, if any at all. The current server is a dual Intel(R) Xeon(TM) CPU 2.66GHz Supermicro server with 2GB of memory. The new, more powerful server, is a HP Quad-Core Intel Xeon E5420 server with 4GB of memory. |
Updated by Alec B. on 9th Sep 2009 @ 01:44am |
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Unfortunately the server has crashed again so this migration will be taking place now. We will keep all customers informed as progress continues. Thank you for your patience. |
Updated by Alec B. on 9th Sep 2009 @ 02:00am |
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The new hardware is online and now fully configured for the acceptance of the data from the old server. Phase 1 of the data migration has begun a few minutes ago. |
Updated by Alec B. on 9th Sep 2009 @ 03:21am |
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Phase 1 (migrate entire file system except the /home directory) complete. Phase 2 (changing IP addresses) in progress. Phase 3 (migrate all /home data) starting shortly. |
Updated by Alec B. on 9th Sep 2009 @ 03:47am |
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Phase 1 (migrate entire file system except the /home directory) complete. Phase 2 (change IP addresses) complete. Phase 3 (migrate all /home data) in progress. |
Updated by Alec B. on 9th Sep 2009 @ 03:57am |
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About 25% of phase three has been completed, which means about 25% of the websites hosted on the server are now back online. We will update you once all websites are back online. |
Updated by Alec B. on 9th Sep 2009 @ 04:28am |
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All three phases of the account restore have now been completed and all websites are now back online and fully functioning. Shall you have any further issues, please contact our support department so that we may assist you. Once again, thank you for your patience and your continued business. |
Updated by Alec B. on 9th Sep 2009 @ 06:00am |