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Technical Infrastructure Status

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RESOLVED
This announcement has been resolved, no further updates are expected.
Emergency Corrective Maintenance | 28/09/2020
This email serves as advanced notice for a period of downtime whilst we complete essential server maintenance.

Period impact: All services unavailable for approximately 30 minutes during the downtime period.
Period start: 15:00 28/09/2020
Period end: 16:00 28/09/2020

This essential work is to upgrade the hardware of the server which your site resides on in response to the recent high load announcements you have received.

We apologise for the short notice and any inconvenience that this may cause.
Updated by James Scott on 28th Sep 2020 @ 13:42pm
Emergency Corrective Maintenance | 28/09/2020
This work is due to begin. Updates will follow.
Updated by James Scott on 28th Sep 2020 @ 15:00pm
Emergency Corrective Maintenance | 28/09/2020
The works has been completed.
Updated by James Scott on 28th Sep 2020 @ 16:17pm
Emergency Corrective Maintenance | 28/09/2020
Hi,

This email serves as advanced notice for a period of downtime whilst we complete essential server maintenance.

We are now ready to complete work to permanently fix this server and replace the hardware completely. As this is a scheduled work slot we are able to do this out of hours, but will do it shortly to avoid any issues.

Period impact: All services unavailable for approximately 30 minutes during the downtime period.
Period start: 22:00 01/10/2020
Period end: 23:00 01/10/2020

This essential work is to upgrade the hardware of the server which your site resides on in response to the recent Emergency Corrective Maintenance announcements you have received.

We will update you when the work begins.

Regards,
James.
Updated by James Scott on 30th Sep 2020 @ 16:11pm
Emergency Corrective Maintenance | 28/09/2020
This work is now complete and all services are available once more.
Updated by Sam Pizzey on 1st Oct 2020 @ 22:41pm