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Technical Infrastructure Status

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RESOLVED
This announcement has been resolved, no further updates are expected.
Mail Slowdown
We are currently experiencing slowdowns in our email cluster, we are investigating and will update this announcement with more information as it becomes available.
Updated by James Scott on 20th Sep 2020 @ 01:48am
Mail Slowdown
This has been escalated internally. Updates will follow with more information as it becomes available.
Updated by James Scott on 20th Sep 2020 @ 10:02am
Mail Slowdown
Works have completed to improve the email cluster and mails are being handled accordingly. There is a small backlog of mails that are pending processing, this announcement will be updated once the queues are empty.
Updated by James Scott on 20th Sep 2020 @ 13:07pm
Mail Slowdown
The email queues are now back under control and our email cluster is operating at peak performance once again.

Please let us know of any continual issues via a support ticket in your client portal.
Updated by James Scott on 20th Sep 2020 @ 14:36pm