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Technical Infrastructure Status

We believe in full transparency, everything you see here is 100% live.
RESOLVED
This announcement has been resolved, no further updates are expected.
Rebooting Server (jarman)
This server is going down for a reboot and will be back up shortly.

Thank you for your patience in this matter.
Updated by James Scott on 5th Aug 2020 @ 17:01pm
Rebooting Server (jarman)
The server is now booted & we are performing works to start MySQL.
Updated by James Scott on 5th Aug 2020 @ 18:02pm
Rebooting Server (jarman)
Unfortunately there has been a hardware issue with this server and this is currently being investigated - service will be intermittent for the meantime while the hardware replacement is diagnosed & repaired. I will follow with more updates as this progresses.
Updated by Sam Pizzey on 5th Aug 2020 @ 20:01pm
Rebooting Server (jarman)
The data on this server has had to be restored from our backups, this is currently in process and accounts will come back up progressively as they are restored. Apologies for any inconvenience caused here, we will update further when the accounts have been fully restored.
Updated by Sam Pizzey on 6th Aug 2020 @ 00:38am
Rebooting Server (jarman)
Our team are still working on the backups, as soon as your account has been restored your website will be back online. Unfortunately at this time we do not have an ETA for completion.
Updated by James Scott on 6th Aug 2020 @ 11:01am
Rebooting Server (jarman)
For changes relating to the server operating system we're having to restart the server, we will update you when this is completed.
Updated by James Scott on 6th Aug 2020 @ 16:58pm
Rebooting Server (jarman)
Our internal monitoring has detected an issue with the server's connectivity - we are investigating and will update you shortly.
Updated by James Scott on 6th Aug 2020 @ 18:31pm
Rebooting Server (jarman)
After investigation, the IP for jarman.uk-noc.com was updated and the connectivity issue should be updated after it resolves to you.

Thank you for your cooperation in this matter.
Updated by James Scott on 6th Aug 2020 @ 19:49pm