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Technical Infrastructure Status

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RESOLVED
This announcement has been resolved, no further updates are expected.
Data Migration
We are planning a migration of this server today (23rd March) to improve hardware performance.

We are currently performing an initial migration of your data - during this time no downtime will be incurred.
Once the initial migration has been completed, we will need to disrupt services (HTTP/HTTPS, Email, FTP, MySQL) in order to maintain data integrity, this disruption will of course be kept to a minimum.
Following this another migration of the data will be completed and service will then be restored.

The exact time of the disruption cannot be confirmed until more of the data has been migrated.

We will update this announcement prior to the service disruption and once service has been restored.
Updated by Anthony German on 23rd Apr 2020 @ 09:52am
Data Migration
Due to the length of the time the initial data migration is going to take, this will be completed over the course of this evening.

The planned service disruption will now occur tomorrow.

A further notification update will be sent prior to any disruption.
Updated by Anthony German on 23rd Apr 2020 @ 16:49pm
Data Migration
Unfortunately, due to unforeseen circumstances this migration will now take place on Monday.

You will receive a further notification update prior to any service disruption.
Updated by Anthony German on 24th Apr 2020 @ 17:16pm
Data Migration
Thank you for your patience.

Following extensive hardware testing the data migration is now scheduled for Monday 4th May.

A further notification update will be sent prior to any disruption.
Updated by Anthony German on 1st May 2020 @ 12:18pm
Data Migration
This is confirmation that the data migration will be proceeding today at 15:00.

For clarification, we will need to disrupt services (HTTP/HTTPS, Email, FTP, MySQL) in order to maintain data integrity, this disruption will of course be kept to a minimum.
During this disruption. another migration of the data will be completed and service will then be restored.

We will update this announcement prior to the service disruption and again once service has been restored.
Updated by Anthony German on 4th May 2020 @ 10:44am
Data Migration
The initial migration has been completed and the older hardware has been powered down.

We are now working to restore service on the new hardware. We will update you once service has been resumed.
Updated by Anthony German on 4th May 2020 @ 15:58pm
Data Migration
Thank you for you patience whilst we have completed the data migration and the services are now back online.

We are still working to restore some background configuration, but this should not affect your sites.

Please let us know via a support ticket if you experience any issues following the migration.
Updated by Anthony German on 4th May 2020 @ 17:07pm