03300 885 250

Technical Infrastructure Status

We believe in full transparency, everything you see here is 100% live.
RESOLVED
This announcement has been resolved, no further updates are expected.
[EMAIL] Delayed delivery of incoming mail overnight
Due to an issue with the spam filters on our email cluster overnight, incoming mail is currently delayed. We're still working on the issue, and trying to get the backlog through as quickly as possible.
Updated by Ben H. on 14th Apr 2020 @ 09:12am
[EMAIL] Delayed delivery of incoming mail overnight
The backlog is currently decreasing as mail is being delivered to inboxes.
Updated by David Heap on 14th Apr 2020 @ 11:04am
[EMAIL] Delayed delivery of incoming mail overnight
Work on clearing the backlog is still in progress. New mail should be coming through more reliably, but may still be delayed slightly due to the volume of mail currently being processed.
Updated by Ben H. on 14th Apr 2020 @ 12:04pm
[EMAIL] Delayed delivery of incoming mail overnight
The backlog is almost entirely clear now, and service should be back to normal shortly.
Updated by Ben H. on 14th Apr 2020 @ 17:01pm