| Server Offline (harvey) |
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| This server is currently offline and is under investigation. Further information will follow as it becomes available. |
| Updated by Carl G-M. on 10th Dec 2019 @ 09:20am |
| Server Offline (harvey) |
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| The server has suffered a hardware fault which we are working through and hope to have further information shortly. |
| Updated by Carl G-M. on 10th Dec 2019 @ 09:37am |
| Server Offline (harvey) |
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| Sorry for the lack of updates, the restore of the accounts onto new hardware is in progress while we proceed with trying to restore the existing server. |
| Updated by Carl G-M. on 10th Dec 2019 @ 10:27am |
| Server Offline (harvey) |
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| The backup restore is progressing, once this is done we will need to perform further updates, which will involve a few minutes of downtime as the server is rebooted. We will keep this updated as this progresses. |
| Updated by Carl G-M. on 10th Dec 2019 @ 11:17am |
| Server Offline (harvey) |
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| Just an update on the restore, it's around 25% done based upon accounts. We have earlier disabled email services on this server to avoid any issues while the accounts are being restored and will re-enable once it's backup. The sites of the already restored should be showing as expected and as new accounts are restored. |
| Updated by Carl G-M. on 10th Dec 2019 @ 12:03pm |
| Server Offline (harvey) |
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| The current status is around ~45%. |
| Updated by Carl G-M. on 10th Dec 2019 @ 13:01pm |
| Server Offline (harvey) |
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| Current account restore status is around ~60%. |
| Updated by Carl G-M. on 10th Dec 2019 @ 13:45pm |
| Server Offline (harvey) |
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| Current account restore status is around ~70%. |
| Updated by Carl G-M. on 10th Dec 2019 @ 14:40pm |
| Server Offline (harvey) |
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| Current account restore status is around 90%. |
| Updated by Carl G-M. on 10th Dec 2019 @ 15:35pm |
| Server Offline (harvey) |
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| All accounts are now restored, we are proceeding with further software updates and will update this when done. |
| Updated by Carl G-M. on 10th Dec 2019 @ 16:01pm |
| Server Offline (harvey) |
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| We are rebooting to apply an update. |
| Updated by Carl G-M. on 10th Dec 2019 @ 16:23pm |
| Server Offline (harvey) |
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| Server is back up, continuing with additional software work. |
| Updated by Carl G-M. on 10th Dec 2019 @ 16:26pm |
| Server Offline (harvey) |
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| Now that all urgent work has been completed, we would to say sorry for any trouble caused during this hardware failure and outage and the restore process. Please open a support ticket with any issues with websites/emails/databases etc. |
| Updated by Carl G-M. on 10th Dec 2019 @ 16:45pm |