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Technical Infrastructure Status

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RESOLVED
This announcement has been resolved, no further updates are expected.
High Load (harvey)
This server is currently experiencing a high load which may be causing some issues with stability and access.

The matter is currently under investigation and further information will follow as it becomes available.
Updated by Carl G-M. on 2nd Nov 2019 @ 15:24pm
High Load (harvey)
Server has suffered a hardware failure and become unresponsive, we are investigating.
Updated by Carl G-M. on 2nd Nov 2019 @ 15:29pm
High Load (harvey)
Server is now back up and we are monitoring this closely and will update this shortly.
Updated by Carl G-M. on 2nd Nov 2019 @ 15:32pm
High Load (harvey)
There are still performance issues occurring, we are monitoring this closely and will have further information shortly.
Updated by Carl G-M. on 2nd Nov 2019 @ 15:44pm
High Load (harvey)
I've had to disable HTTP again while we mitigate both the hardware failure rebuild and also the Wordpress attacks going on.
Updated by Carl G-M. on 2nd Nov 2019 @ 15:54pm
High Load (harvey)
Work continues on mitigating a denial of service attack against this server, some progress has been made and the server is online currently, however performance may be degraded currently and sites loading slowly. You may also experience issues logging into the Wordpress panel for your site if it is powered by Wordpress. Once the rebuild of the storage is complete, this should improve considerably as the server will no longer be dealing with the performance impact of both problems - will update further this afternoon as this progresses.
Updated by Sam Pizzey on 2nd Nov 2019 @ 17:10pm
High Load (harvey)
The hardware issue is now resolved, and due to this we have been able to make much more progress on the blocking of the attack too. Sites should now be stable again. If you experience any further issues at all please open a ticket and we can look into this for you.
Updated by Sam Pizzey on 2nd Nov 2019 @ 18:34pm