03300 885 250

Technical Infrastructure Status

We believe in full transparency, everything you see here is 100% live.
RESOLVED
This announcement has been resolved, no further updates are expected.
Urgent Apache/PHP/Cpanel update 23-05-2019 (torbeau.victvsglobal.com)
Maintenance window : 23-5-2019 20:00 – 23-5-2019 22:00.

Sorry for the lack of notification, due to a recent cpanel security notification and disclosure, the following maintenance is required to maintain security of your server and continued updates.

This is a notice of an “at-risk” period of maintenance. 
We do anticipate there will be service-affecting disruption of around 15-20 minutes while this work is being performed, we will try to keep this to a minimum.

We need to perform important software updates and maintenance on this server to ensure the continued service and security of this server. 
Basic summary of the work and expected disruption: 
Apache/PHP will be updated, Apache from 2.2 to 2.4 and PHP will be kept on the main major version (eg: 5.4.x), latest build available. Any secondary stacks will be changed from the custom compiled PHP 5.4+ to EA4 PHP supplied and will allow changing of PHP versions via Cpanel -> MultiPHP Manager, once the custom .htaccess AddHandler are removed.
Cpanel will be updated which will cause brief POP3/IMAP unavailability and MySQL restarts during updates.

Some additional considerations with regards to Apache 2.2 to 2.4 Changes:
FilterProvider syntax changes, using the old syntax will cause an Error 500:
Apache 2.2 example: FilterProvider COMPRESS DEFLATE resp=Content-Type #$application/javascript`
Apache 2.4 example: FilterProvider COMPRESS DEFLATE "%{CONTENT_TYPE} = 'application/javascript'"`

Once the maintenance is complete, please check through your sites and make sure they are working and if you have any issues please open a support ticket.
Updated by Carl G-M. on 23rd May 2019 @ 09:35am
Urgent Apache/PHP/Cpanel update 23-05-2019 (torbeau.victvsglobal.com)
The apache/php update is done, we are proceeding with the cpanel update. Once that is done we will do any further changes required for secondary PHP stacks if applicable.
Updated by Carl G-M. on 23rd May 2019 @ 20:11pm
Urgent Apache/PHP/Cpanel update 23-05-2019 (torbeau.victvsglobal.com)
This is now complete. Please open a support ticket with any issues.
Updated by Carl G-M. on 23rd May 2019 @ 20:57pm