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Technical Infrastructure Status

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This announcement has been resolved, no further updates are expected.
Network issues 11-10-2018
Sorry for any trouble caused, we're currently seeing some problems with the network routing for the cloud servers. We're looking into this and hope to have it resolved shortly.
Updated by Carl G-M. on 11th Oct 2018 @ 16:05pm
Network issues 11-10-2018
This appears to be related to an issue at an internet exchange we peer at for the cloud network, which we have now shut down peering with temporarily to avoid any further problems - once again apologies for any inconvenience caused. We will continue to monitor the situation closely throughout the evening in case of any further hiccups.
Updated by Sam Pizzey on 11th Oct 2018 @ 18:01pm
Network issues 11-10-2018
Customers from some locations/ISP's may still be noticing routing issues unfortunately - most are now up but we are aware that this isn't covering everyone. A solution is being worked on to re-establish connectivity for the remaining ISP's.
Updated by Sam Pizzey on 11th Oct 2018 @ 18:16pm
Network issues 11-10-2018
This issue is now clear and no further problems with connectivity are expected - we will continue to monitor throughout the evening in case. Once again apologies for the inconvenience caused by this evenings instability, if you do continue to experience any issues at all please open a ticket with the helpdesk.
Updated by Sam Pizzey on 11th Oct 2018 @ 18:40pm