| Packet Loss / Routing Issues |
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| We are currently investigating some issues surrounding our cloud network such as packet loss and slow speeds from a small number of customers. |
| Updated by Dan Miller on 12th Apr 2017 @ 09:11am |
| Packet Loss / Routing Issues |
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| We have investigated this issue and have made some changes to the network temporarily whilst the issue is being further investigated by LINX. Further updates will be expected shortly. |
| Updated by Dan Miller on 12th Apr 2017 @ 10:38am |
| Packet Loss / Routing Issues |
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| We have concluded that the issue this morning was due to a large amount of errors appearing on one of our interfaces to LINX. Further investigation led us to a faulty patch cable which has since been replaced. Connectivity speeds and stability has been monitored for some time now without issue, as such this issue is now considered resolved. |
| Updated by Dan Miller on 12th Apr 2017 @ 17:40pm |