| Holiday period moratorium |
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| This announcement is to inform all customers of our holiday period availability: Support (helpdesk/email): available 24/7 as normal Support (telephone): unavailable Wednesday 23rd December 2015 16:00 - Tuesday 5th January 2016 09:00 Sales / Billing / Accounts: closed Wednesday 23rd December 2015 16:00 - Tuesday 5th January 2016 09:00 As above, our 24/7 support will continue to be available throughout the holidays via our online helpdesk only. New orders received during the above moratoriums will be processed as normal but subject to small delays due to reduced staff coverage. Our online client portal will of course be available throughout which can be used to manage invoices, make payments, upgrade/downgrade services, manage domain names and submit new orders. Please also remember the various self help resources available at the link below including FAQ articles and demonstration videos. Support: https://my.clook.net Client Portal: https://my.clook.net/clients/ Finally, we’d like to take this opportunity to thank everyone for your business during 2015. On behalf of everyone here at Clook HQ, have a great Christmas and fantastic New Year! |
| Updated by Chris James on 21st Dec 2015 @ 11:11am |