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RESOLVED
This announcement has been resolved, no further updates are expected.
Server hardware migration - 02/12/2015 (doherty)
We are planning to migrate all of the data from this server to a newer, more powerful machine this week.
This work is scheduled for Tuesday 2rd December, 2015 starting from 11:00 am GMT.

The migration process involves synchronising all of the data to the new machine whilst everything remains online. After the first initial sync, we will perform a much quicker synchronise to locate any file changes that may have occurred between syncs.

Once we are satisfied everything is in place, we will remove the IP addresses from the old server and bring them up on the new hardware.

All files, databases, email accounts, user accounts and IP addresses will remain the same. Clients do not need to make any changes or prepare for this work, aside from a small amount of service disruption. However, customers should be aware that the new server will have a newer operating system loaded and possibly newer versions of things like PHP and MySQL (differences will be only in minor versions).

The total downtime should not exceed more than 5 - 10 minutes whilst we bring the IP addresses up on the new hardware.

We will keep customers updated of progress in this announcement.

A web accessible version of the announcement can be found at https://status.clook.net
Updated by Chris Yates on 1st Dec 2015 @ 16:15pm
Server hardware migration - 02/12/2015 (doherty)
This is now in progress.
Updated by Chris Yates on 2nd Dec 2015 @ 11:29am
Server hardware migration - 02/12/2015 (doherty)
This is now complete.
Updated by Chris Yates on 2nd Dec 2015 @ 15:45pm