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Technical Infrastructure Status

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RESOLVED
This announcement has been resolved, no further updates are expected.
Server hardware migration - 14/05/2015 (may)
We are planning to migrate all of the data from may.uk-noc.com to a newer, more powerful machine next week.

This work is scheduled for Thursday 14th May, 2015 at 10:00am GMT+1.

The migration process involves synchronising all of the data to the new machine whilst everything remains online. After the first initial sync, we will perform a much quicker synchronise to locate any file changes that may have occurred between syncs.

Once we are satisfied everything is in place, we will remove the IP addresses from the old server and bring them up on the new hardware.

All files, databases, email accounts, user accounts and IP addresses will remain the same. Clients do not need to make any changes or prepare for this work, aside from a small amount of service disruption.

The total downtime should not exceed more than 5 - 10 minutes whilst we bring the IP addresses up on the new hardware.

We will keep customers updated of progress in this announcement.
A web accessible version of the announcement can be found at https://status.clook.net
Updated by Chris Yates on 6th May 2015 @ 13:39pm
Server hardware migration - 14/05/2015 (may)
This work has now been re-scheduled for Thursday 14th May, 2015 at 10:00am GMT+1.
Updated by Chris Yates on 11th May 2015 @ 08:56am
Server hardware migration - 14/05/2015 (may)
We are now proceding with this migration.
Updated by Chris Yates on 14th May 2015 @ 12:10pm
Server hardware migration - 14/05/2015 (may)
This work is now considered complete. We are doing some work in the background to improve the system, but if you do encounter any issues, please let us know by opening a support ticket.
Updated by Chris Yates on 14th May 2015 @ 15:53pm