| Holiday period moratorium |
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| This email is to inform all customers of our holiday period availability: Support (helpdesk/email): available 24/7 as normal Support (telephone): unavailable 23rd December 2014 17:00 - 5th January 2015 09:00 Sales / Billing / Accounts: closed 23rd December 2014 17:00 - 5th January 2015 09:00 As above, our 24/7 support will continue to be available throughout the holidays via our online helpdesk only. New orders received during the above moratoriums will be processed as normal but subject to small delays due to reduced staff coverage. Our online client portal will of course be available throughout which can be used to manage invoices, make payments, upgrade/downgrade services, manage domain names and submit new orders. Please also remember the various self help resources available at the link below including FAQ articles and demonstration videos. Support: https://www.clook.info/helpdesk/ Client Portal: https://www.clook.info/clients/ Finally, we’d like to take this opportunity to thank everyone for making 2014 a great year for us. On behalf of everyone here at Clook HQ, have a great Christmas and fantastic New Year! |
| Updated by Chris James on 16th Dec 2014 @ 10:57am |