Clook Status - Server Hardware Migration (green)

RESOLVED
This announcement has been resolved, no further updates are expected.

Server Hardware Migration (green)
As many will be aware, we have been seeing performance problems on this server for some time now. Despite our best efforts to resolve the problems they have continued. Because of this, we are planning to migrate all of the data from green.clook.net to a newer, more powerful machine next week. This work is scheduled for Wednesday 10th December, 2014 at 10:00am GMT. We are very familiar with the procedure to migrate data between servers. This process involves synchronising all of the data to the new machine whilst everything remains online. After the first initial sync, we will perform a much quicker synchronise to locate any file changes that may have occurred between syncs. Once we are satisfied everything is in place, we will remove the IP addresses from the old server and bring them up on the new hardware. All files, databases, email accounts, user accounts and IP addresses will remain the same. Clients do not need to make any changes or prepare for this work, aside from a small amount of service disruption. The total downtime should not exceed more than 5 - 10 minutes whilst we bring the IP addresses up on the new hardware. We will keep customers updated of progress in this announcement. A web accessible version of the announcement can be found at https://status.clook.net
Updated by Dan Miller on 4th Dec 2014 @ 11:37am

Server Hardware Migration (green)

As many will be aware, we have been seeing performance problems on this server for some time now. Despite our best efforts to resolve the problems they have continued.
Because of this, we are planning to migrate all of the data from green.clook.net to a newer, more powerful machine next week.

This work is scheduled for Wednesday 10th December, 2014 at 10:00am GMT.

We are very familiar with the procedure to migrate data between servers. This process involves synchronising all of the data to the new machine whilst everything remains online. After the first initial sync, we will perform a much quicker synchronise to locate any file changes that may have occurred between syncs.

Once we are satisfied everything is in place, we will remove the IP addresses from the old server and bring them up on the new hardware.

All files, databases, email accounts, user accounts and IP addresses will remain the same. Clients do not need to make any changes or prepare for this work, aside from a small amount of service disruption.

The total downtime should not exceed more than 5 - 10 minutes whilst we bring the IP addresses up on the new hardware.

We will keep customers updated of progress in this announcement.
A web accessible version of the announcement can be found at https://status.clook.net

Updated by Dan Miller on 4th Dec 2014 @ 11:37am

Server Hardware Migration (green)
This is a reminder that this server will be migrated to new hardware tomorrow at 10:00am GMT. The total downtime should not exceed more than 5 - 10 minutes whilst we bring the IP addresses up on the new hardware. We will keep customers updated of progress in this announcement. A web accessible version of the announcement can be found at https://status.clook.net
Updated by Dan Miller on 9th Dec 2014 @ 13:58pm

Server Hardware Migration (green)
This is a final reminder that we will be starting this server migration shortly at 10:00am. Any updates can be viewed at the following URL: https://status.clook.net/view:85:server-hardware-migration-green
Updated by Dan Miller on 10th Dec 2014 @ 09:54am

Server Hardware Migration (green)
This has now been completed and Green is on much faster hardware. Please check through your website to ensure there are no problems. If you do encounter any issues, please email our helpdesk at help@clook.info
Updated by Dan Miller on 10th Dec 2014 @ 10:57am

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