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Technical Infrastructure Status

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RESOLVED
This announcement has been resolved, no further updates are expected.
Scheduled Switch Maintenance (squire)
Dear Customers,

During the network maintenance on Monday, we identified some problems with the link aggregation between the two switches that power your servers.

To implement a fix for the above problem, we will be performing a final period of maintenance to your server during the following period:

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START: Friday 29th August, 2014 @ 01:00am BST
END : Friday 29th August, 2014 @ 02:00am BST
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During the above period, loss of network connectivity is likely to happen whilst we reconfigure the switches in this rack. This is necessary to restore the maximum throughput these switches can achieve to its full capacity.

This maintenance is being performed in a way that if any issues occur, or the allotted timeframe is exceeded, we can roll back the configuration and restore service within a couple of minutes.

We apologise for the inconvenience caused, however this maintenance is essential to restore full service.

If you have any queries regarding the above maintenance, please email our 24x7x365 helpdesk at help@clook.info.
Updated by Dan Miller on 21st Aug 2014 @ 15:16pm
Scheduled Switch Maintenance (squire)
Hello,

The maintenance has been successfully completed, and all servers are connecting properly.
Updated by Chris B. on 29th Aug 2014 @ 03:33am