03300 885 250

Technical Infrastructure Status

We believe in full transparency, everything you see here is 100% live.
RESOLVED
This announcement has been resolved, no further updates are expected.
Emergency Maintenance (gem)
Dear Customers,

We have been advised by our hardware manufacturers that emergency maintenance will need to be performed on several servers.

Unfortunately this maintenance will affect the server you are hosted on.

We expect the maintenance to last no longer than 30 minutes, and during this time the machine will be safely powered down by our office team, tweaks made to the physical machine by our datacenter team and powered back on. We do not anticipate any delays in booting back up, aside from filesystem checks.

The scheduled maintenance period can be found below:

===============================
START: Tuesday 17th June, 2014 - 23:00
END : Tuesday 17th June, 2014 - 23:59
ETA: : 30 minutes
===============================

To confirm, during this period website access will be unavailable and any emails sent to an address hosted with us will be queued on our email cluster.

If you have any questions, please do let us know by contacting our helpdesk.
Updated by Dan Miller on 16th Jun 2014 @ 16:26pm
Emergency Maintenance (gem)
Starting work on this server now.
Updated by Ben H. on 17th Jun 2014 @ 23:12pm
Emergency Maintenance (gem)
The work on this server is now complete.
Updated by Ben H. on 17th Jun 2014 @ 23:27pm