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Technical Infrastructure Status

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This announcement has been resolved, no further updates are expected.
High Load (gallagher)
This server is currently experiencing a high load which may be causing some issues with stability and access. The matter is currently under investigation and further information will follow as it becomes available. Thank you for your patience in this matter.
Updated by Carl G-M. on 13th Sep 2013 @ 08:57am
High Load (gallagher)
We're still investigating this issue - it could be a hardware problem so we're looking through the system carefully to try to determine if there is a root cause that we may be missing.

We will endeavour to get sites on this server running at normal speed as soon as we can.
Updated by Chris Yates on 13th Sep 2013 @ 11:55am
High Load (gallagher)
Unfortunately we are still experiencing issues with the Gallagher machine and requires a full reboot. This can take between 5 and 10 minutes to complete fully.

Please bear with us and apologies for any inconvenience caused.
Updated by Dan Miller on 13th Sep 2013 @ 13:40pm
High Load (gallagher)
We have resolved the problem with Gallagher. This was traced to a malfunction in the RAID controller which we have resolved with a firmware patch.

We don't envisage any further problems as a result of this.

We apologise for the slowness of the server while this was in progress. It was a very difficult issue to properly diagnose. Thanks for your patience.
Updated by Chris Yates on 13th Sep 2013 @ 14:15pm