03300 885 250

Technical Infrastructure Status

We believe in full transparency, everything you see here is 100% live.
RESOLVED
This announcement has been resolved, no further updates are expected.
Server maintenance
The blade enclosure in which your server is housed has developed a small problem related to one of it's other ports. Unfortunately this requires that parts are replaced which involves the HP engineers taking all servers within the enclosure offline during this time.

In order to minimise downtime we are planning to move your server to a new enclosure which still requires a small amount of downtime for the power down then power back up but nowhere near as much as if offline throughout the work on the faulty enclosure.

We will be moving your server between 9pm and 10pm on Thursday 25th February. Your server will be down for a few minutes while it is powered off, moved to the new enclosure (within the same rack) then powered back on again. No changes or intervention is required from any client hosted on any of the servers being moved.

Apologies for the inconvenience this may cause. This announcement will be updated before and after the work.
Updated by Chris James on 23rd Feb 2010 @ 15:21pm
Server maintenance
Reminder:

We will be moving your server between 9pm and 10pm on Thursday 25th February. Your server will be down for a few minutes while it is powered off, moved to the new enclosure (within the same rack) then powered back on again. No changes or intervention is required from any client hosted on any of the servers being moved.
Updated by Alec B. on 25th Feb 2010 @ 02:17am
Server maintenance
This work is now complete and all servers are now back online in the new enclosure.
Updated by Chris James on 25th Feb 2010 @ 21:23pm